Shipping policy

 

Free Shipping Australia wide (Metropolitan Areas only)

We are Australian owned and based company, servicing Australia wide only. At Cozy Rugs we use several transport and courier companies to deliver our goods to you. Our system automatically selects the most efficient and cost effective method of delivery depending on the type of product, its weight, size (volume) and value.

We deliver to Metro and Regional Areas of Australia. However, delivery may not be possible to remote locations. If you are in a very remote location, you can provide address to closest regional area shop or etc, and you will be able to pickiup the item.

All packages can be tracked through their journey to you. We strongly recommend that you provide us with a delivery address where someone is available to sign for the goods during business hours as additional charges apply if multiple delivery attempts are made.

 

Order Processing

All goods in stock are dispatched within 3 to 7 business days and will usually arrive within 10 business days depending on your suburb.

Once an order has been dispatched it cannot be canceled

 

Shipping Destinations

We ship only inside Australia

Victoria
Queensland
New South Wales 
Western Australia
South Australia
Tasmania
ACT
Northern Territory